Privacy Policy

Last updated: October 30, 2026

This policy explains what information Case Simulator ("the App", "we", "us") collects, why, who else receives it, how long we keep it, and the rights you have over it.

The short version. The App has no accounts: no name, email address or password. Your game is saved on your phone and, if you are signed in to Google Play Games, backed up to your own Google Play Games account. Our servers keep a record tied to a random ID that the App creates when you first open it, holding your game statistics, your purchases, your friends and anything you send us. Ads are provided by Google AdMob and its partners. You can delete everything we hold at any time from Profile → Settings → More Options → Delete Account (directly in Settings in App versions before 1.1.4).

1. Who is responsible for your data

The App is published on Google Play as Quick Use Apps by Rick Pesschier, based in the Netherlands, who is the data controller for the information described here. Contact: ploegenroosterapp@gmail.com. Our postal address is shown on the App's Google Play listing.

2. What we collect

Your install ID

The first time you open the App it creates a random identifier for your installation. Everything our servers hold about you is stored against it. It is not your advertising ID and is not linked to your name, your Google account or your phone's hardware. Because the App has no accounts, this ID counts as pseudonymous personal data, not anonymous data, and we treat it that way.

Sent by the App to our servers

App details: app version, platform (Android), and the language the App is set to.
Game statistics: simulated balance and inventory value, level and XP, totals such as cases opened, simulated amounts spent and won per game, ads watched, which optional purchases you own, your daily login-gift progress, and the agent portrait you have equipped. We also record when the App was first and last active, which is also how friends see whether you are online.
Game and ad activity: bets and payouts per game, and for each ad: its format, where in the App it showed, the ad network that served it, whether it loaded or failed (with the error the ad network reported), whether you watched it, and the revenue the ad network reports for it.
Purchases: which product you bought and when. To confirm a purchase is genuine, the App sends us the purchase token from Google Play and we check it with Google. Google tells us the country of your Google Play billing account, which we store with the purchase. We keep only a scrambled (hashed) copy of the token. We never see or store payment card details.
App and device check (App version 1.1.5 and later): every few days the App asks Google Play whether it is the genuine App installed from Google Play and running on a genuine Android device, and sends Google's signed answer to us. We check that answer with Google and keep only the result (for example "recognised by Google Play" and "meets device integrity"), the App version and the time. It helps us find modified copies of the App.
Notifications: your device's push notification token, your language for notification text, which notification types you have switched off, and when your in-game timers (supply drop, Auto-Opener and so on) are due, so we can tell you when they're ready.
Friends and referrals: your friend code and referral code, friend requests, friendships and gifts, the referral code you redeemed, and the profile you share with friends (see section 4).
Feedback: anything you send through Send Feedback: the text you write and whether it's a bug report or a suggestion.
Save problems: if your save file fails to load, the App reports the error and the first part of the save file so we can find the cause. Save files contain only game data.

Collected by services built into the App

Advertising: Google AdMob and the ad partners it works with collect information such as your advertising ID, IP address and device details to show ads and measure them. See section 5.
Crash reports: if the App crashes or hits an error, Firebase Crashlytics sends a report with the technical details of the error, your device model, operating system and app version. These reports are not linked to your install ID.
Cloud save (Google Play Games, App version 1.1.4 and later): if you are signed in to Google Play Games, the App keeps a copy of your game save, including your install ID, in the saved games of your own Google Play Games account, so you can continue on a new phone or after reinstalling. The copy is stored by Google, not by us, and only the App can read it from your account. We never receive your Google account name, email address or Play Games player ID. Loading the copy on another phone gives that phone your install ID, so our servers see it as the same player. A cloud save can be loaded a limited number of times per month, so each time one is loaded our servers record the install ID, the time and the App version.
Usage analytics (App versions up to 1.1.3 only): these versions also include Google Analytics for Firebase, which records basic app usage such as installs and sessions, together with your advertising ID. We never used it, and it is removed from the next update.

What we don't collect

We don't collect your name, email address, phone number, contacts, photos or precise location. The App doesn't read your advertising ID itself; only the advertising services above do. Our servers receive your IP address with every request, because that's how the internet works, but we don't store it in our databases. Our hosting provider may keep it briefly in network logs. Your Google Play country is checked on your device to decide which offers are shown to you, and that check isn't sent to us.

3. Why we use it, and on what legal basis

Purpose	Legal basis (GDPR)
Running the App's online features: friends, gifts, referrals, notifications, server time, and restoring and verifying purchases	Performing our agreement with you (Art. 6(1)(b))
Fixing crashes and save problems, keeping the servers working	Our legitimate interest in a working App (Art. 6(1)(f))
Understanding how the App and its ads are used, and balancing the game	Our legitimate interest in improving the App and funding it (Art. 6(1)(f))
Detecting forged purchases and cheating	Our legitimate interest in preventing fraud (Art. 6(1)(f))
Personalised advertising	Your consent, where the law requires it (Art. 6(1)(a)); see section 5
Push notifications	Your permission on your device, plus the per-type switches in the App
Keeping records of completed purchases	Legal obligation, for accounting and tax (Art. 6(1)(c))

We don't sell your personal data, and we don't share it for anyone else's marketing.

4. What other players can see

Other players see nothing about you unless you connect with them:

Friends you have added can see your agent portrait, level, XP, rank progress, your showcase items, your profile colour, border and effect, whether you are online, how long you have been friends, and how many gifts you have exchanged.
A player who invited you with a referral code can see your agent portrait, level and XP.

No one can see your simulated balance or the rest of your inventory. Nicknames you give friends stay on your device and are never sent to us.

5. Advertising and your choices

The App shows ads from Google AdMob. Some ads are served by AdMob's partners, either through software in the App (Mintegral) or through Google's bidding system (for example InMobi, Magnite and OpenX). These companies process your data under their own privacy policies.

If you are in the European Economic Area, the UK or Switzerland, the App asks for your consent before ads use your data for personalisation. You can change your answer at any time from Settings → More Options → Ad Privacy Options. Wherever you are, you can reset or delete your advertising ID in your phone's settings (Settings → Privacy → Ads on most Android phones). Buying Ad Free removes ads from the App.

6. Who else receives data

Recipient	What for	Privacy policy
Fly.io (servers in Virginia, USA), with its storage partner Tigris Data for backups	Hosts our servers, their data and encrypted backups of it	fly.io
Google AdMob and its User Messaging Platform	Ads and the ad consent form	policies.google.com
Mintegral	Ads (mediation partner)	mintegral.com
Other AdMob bidding partners	Ads, through Google's bidding system	Google's list of ad partners
Google Play (billing, the Play Developer API and the Play Integrity API)	Processing purchases and confirming they are genuine; checking the App is the genuine version from Google Play	policies.google.com
Firebase Cloud Messaging and Crashlytics (Google)	Push notifications and crash reports	firebase.google.com
Google Play Games Services (Google)	Signing you in to Google Play Games and storing the cloud save in your own account	policies.google.com
Google Analytics for Firebase (App versions up to 1.1.3)	Basic usage analytics	firebase.google.com

Game images are loaded from our own image server. Those requests carry only what any web request does, such as your IP address and device type.

7. International transfers

Our servers are in the United States, so data the App sends us leaves the European Economic Area. Our hosting provider, Fly.io, protects these transfers with the European Commission's Standard Contractual Clauses under its data processing agreement. Google and the ad partners transfer data under their own safeguards, described in their policies above.

8. How long we keep it

Data	Kept for
Your game save	On your phone (and in your phone's own Android backup, if you have that switched on), until you uninstall the App or use Delete Account
Your cloud save (Google Play Games)	In your Google Play Games account, replaced by each new backup, until you use Delete Account while signed in or delete the App's data in your Google Play Games settings
The copy of your save taken before a cloud save is loaded	On your phone only, 7 days, so your save can be put back if loading is interrupted
The record of each cloud save load (install ID, time, App version)	Up to one year, to apply the monthly load limit, or until you use Delete Account
Individual game and ad events	3 days. After that they survive only as daily totals that contain no install ID.
Save-problem reports	90 days
The result of the latest App and device check	Replaced by each new check; deleted 90 days after the last one, or when you use Delete Account
Notification history	30 days
Push notification token	Until it stops working, or after 60 days without an update
Your server record: statistics, friends, referrals, notification settings and feedback	Until you delete it (section 9)
Purchase records	As long as accounting and tax law requires. On deletion, your install ID is removed from them.
Records of devices sanctioned for forged purchases or cheating	Kept after deletion, so a sanction can't be cleared by erasing and starting again
Server backups	Up to 7 days, after which deleted data is gone from them too

9. Your rights

Under the GDPR and similar laws you can:

Delete your data yourself at any time: Profile → Settings → More Options → Delete Account erases your save, your cloud save (when you are signed in to Google Play Games) and every server record tied to your install ID, apart from the two exceptions in section 8. Full details are on our Delete Your Data page.
Get a copy of the data we hold about you, in a portable format.
Correct data that is wrong, or ask us to restrict how we use it.
Object to processing based on our legitimate interests, such as analytics.
Withdraw consent to personalised ads at any time (section 5).
Complain to a data protection authority. In the Netherlands that is the Autoriteit Persoonsgegevens; you can also contact the authority where you live.

To use any of these rights, email ploegenroosterapp@gmail.com with the subject "Privacy Request". Because we hold no name or email address, an email alone doesn't tell us which records are yours. The easiest route is to send your request from inside the App with Settings → Send Feedback, which reaches us linked to your install ID; then email us if you'd like the reply by email. We reply within one month.

10. Age

The App contains simulated gambling mechanics and is for people aged 18 and over. We don't knowingly collect data from anyone younger. If you believe someone under 18 has used the App, contact us and we'll delete their data.

11. Security

Everything the App sends us travels encrypted (HTTPS), and our server storage and backups are encrypted. Access to the servers is limited to the developer. No system is perfectly secure, so we keep the data we hold to what the App needs.

12. Changes to this policy

When we change this policy, we update the date at the top. If a change is significant, for example a new kind of data or a new recipient, we'll also tell you in the App.

13. About the game

Case Simulator is an unofficial fan-made simulation and is not affiliated with, endorsed by, or connected to Valve Corporation. Counter-Strike 2, CS2, and all related names, logos and assets are trademarks or copyrights of Valve Corporation. All in-game items and balances are simulated and have no real-world value; see our Terms of Service.

14. Contact

Email: ploegenroosterapp@gmail.com